turn & Refund Policy

At Silek Mart we want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible to return it according to the terms below.

Returns

You can request a return within 7 days of receiving your order. To be eligible for a return, the product must be unused, undamaged, and in its original packaging.

Non-Returnable Items

Some products may not be eligible for return due to hygiene, personal-use, or other specific reasons. Please contact us before returning any item if you are unsure about its eligibility.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photos of the item. We will review your request and provide an appropriate solution.

Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund. Approved refunds will be processed through the applicable payment method.

Return Shipping

Return shipping costs may apply depending on the reason for the return. If the product was damaged, defective, or incorrectly sent by us, please contact our support team for assistance.

Contact Us

For any questions regarding returns or refunds, please contact us:

Email: silekmart@gmail.com
Phone: 03296729406

We appreciate your trust and are committed to providing you with a smooth and reliable shopping experience.